Last updated : June 12, 2024

Welcome to Sniffy Nose Private Limited's privacy policy. Sniffy Nose Private Limited ("SniffyNose," "we," "us," or "our") operates the SniffyNose mobile/website (the "App/Web") and is committed to protecting your privacy. This Privacy Policy outlines the types of information we may collect from you when you use our App, how we use and protect that information, and your choices regarding your information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information. By accessing or using the App, you agree to the terms of this Privacy Policy. We may update this Privacy Policy from time to time, and we will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.

Interpretation and Definitions

Interpretation: Capitalized terms used in this Privacy Policy have the meanings defined under this section. The definitions provided here apply regardless of whether the terms appear in singular or plural form.

Definitions:

• Account: A unique account voluntarily created by you to access our Service or parts of our Services.
• App: The mobile application provided by Sniffy Nose Private Limited, known as SniffyNose.
• Cookies: Small pieces of data stored on your device, including but not limited to, cookies, permissions, and other trackers, to collect and process data about you, enhancing your online experience and improving our services.
• Device: Any electronic device capable of accessing the Service, such as a computer, cell phone, or tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
• You: The individual accessing or using the App.

Collection of Data

We may collect information about you in various ways.

Types of Data Collected

Personal Data: We may collect demographic and other personally identifiable information, such as your name, email address, phone number, address, and details about your pets, that you voluntarily provide to us when installing the App, engaging in online chat with our representatives, or using our services, such as booking spa appointments, viewing products, selecting products, making purchases, and providing feedback. Any data you disclose in interactive areas of the App, such as your profile or online chat, is considered private.

Financial Data: You may choose to provide payment-related financial information (such as credit card or bank account details) on the App. We will only use your financial information to complete transactions and send you relevant offers from our partner banks.

Data from Social Networks: If you connect your account to social networking sites such as Facebook, Instagram, or Twitter, we may collect user information from those platforms, including your name, username, location, gender, birth date, email address, profile picture, and public data for contacts.

Location Data: We may request access to and track location-based information from your mobile device to provide location-based services. You can manage location permissions in your device settings.

Push Notifications: We may request to send you push notifications regarding your account. You can opt-out of these communications in your device settings.

Device Information: We may collect information about your device, such as operating system name, mobile network, and device identifier, to optimize your experience and improve our services.

Data from Contests, Giveaways, and Surveys: We may collect personal and other information you provide when participating in contests, giveaways, or surveys.

Data Usage: Usage Data is collected automatically when using the App, including information such as your device's IP address, browser type, pages visited, time and date of visit, and unique device identifiers.

Use of Your Data

We use the information collected about you to provide you with a smooth, efficient, and customized experience. This may include:

• Creating and managing your Account
• Fulfilling purchase contracts and processing payments
• Contacting you for updates or informative communications related to our services
• Providing news, special offers, and general information about goods, services, and events similar to those you have shown interest in
• Managing your requests and improving our services
• Analyzing usage trends and evaluating the effectiveness of our promotional campaigns

Retention of Your Data

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Disclosure of Your Data

We may share information about you in certain situations, including:

• When required by law or to protect rights
• With third-party service providers for services such as payment processing
• With other third parties for business analysis or marketing purposes

Children's Privacy

Our App is not directed toward minors, and we do not knowingly collect Personal Information from anyone under the age of 18.

Tracking Technologies

We use cookies and similar technologies to store certain types of information each time you visit the App. You may choose to decline cookies, but doing so may limit your experience on the App.

Consent

By using the App or providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy.

Data Security

We are committed to protecting your data and have implemented reasonable physical, technical, and managerial safeguards to prevent unauthorized access, alteration, transmission, and deletion of your data.

Options Regarding Your Data

You may review, change, or terminate your account and information at any time by logging into your account settings or contacting us using the information provided below. We will deactivate or delete your account and information upon request, although some information may be retained for certain purposes.

Emails and Communications

If you no longer wish to receive correspondence or communications from us, you may opt-out by adjusting your preferences in your account settings or contacting us directly.